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Help Center/Leads & Booking

Capturing a lead and booking a visit

How to log a new enquiry and get a measurer booked in.

SalesAdmin

Create a new lead

Tap New Lead and fill in the customer’s details. Either a company name or a first name is required — not both. Phone numbers use a country code selector. Set the job type and where the lead came from.

Book the site visit

The booking calendar shows a month view, Monday-first, with today pre-selected. Pick an available slot and assign the installer or measurer who’ll attend.

What happens next

Once booked, the assigned installer and the customer are both notified automatically, and the job status moves to Booked.

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